**About Us**
Phare Health is now part of **R1** and its AI innovation engine, **R37 Lab** ,
bringing Phare’s frontier clinical reasoning technology together with one of
the largest healthcare platforms in the U.S.
At R37 and Phare, we are building the **first AI-native Healthcare Revenue
Operating System** : a connected platform that reasons over full medical
records, payer logic, and financial workflows to automate medical coding,
billing, and follow-up.
Backed by real customers, real data, and real distribution, we operate on a
national scale. Our agentic AI systems already power production workflows
across **95 of the top 100 U.S. health systems** , processing hundreds of
millions of patient encounters each year, including:
* **180M+** Claims
* **550M+** Patient encounters
* **1.2B+** Workflow actions and outcomes each year
This is startup-level ownership with enterprise-level impact. If you want to
build AI that ships, scales, and measurably improves how healthcare works,
this is the place to do it.
**The Role**
You’ll own the production runtime for Phare’s ML stack - deploying, serving,
and scaling models across inference endpoints and batch/streaming workflows.
You’ll build progressive delivery pipelines with automated rollouts and
rollbacks, manage SLOs for latency and availability, and instrument end-to-end
observability (metrics, logs, traces, drift, regression). You’ll harden the
platform with Terraform, Kubernetes, and CI/CD, ensuring reproducible,
auditable ML releases.
We are hiring across several seniority levels ranging from Mid-level up to
Staff. At a minimum, we expect 5 years of software engineering experience with
2 years of ML Ops experience.
**_This is an in-person role in NYC, requiring at least 3 days in the SoHo
office._**
**About you**
You have a background in operating ML systems at scale, where uptime and
feedback loops matter as much as accuracy.
Additionally, you have experience in:
* **Production ML:** You’ve deployed and operated models running on GPUs in production - APIs and batch/streaming inference
* **Platform engineering:** Strong with Docker/Kubernetes, IaaC (e.g., Terraform), and CI/CD for services and model artifacts; you maintain environment parity, reproducible releases, and robust model/experiment versioning with data lineage
* **System Reliability:** You use progressive delivery with automated rollouts/rollbacks, and you build end-to-end observability (metrics, logs, traces, and model telemetry for drift/regression) plus actionable alerting, runbooks, and incident response
* **Post-training lifecycles** : You manage model registries and stage gates, design scheduled or event-driven retraining when appropriate, and enforce RBAC, secrets management, encryption, and audit logs
* **_Bonus:_** Experience in regulated environments (e.g., healthcare, finance)
**Role Leveling:**
We are looking for candidates at various levels, ranging from Level 2 to Staff
* **L2:** Independently delivers a complete end-to-end project, owning design, implementation, and delivery of scoped work
* **L3:** Leads delivery of larger projects, handling increased technical complexity and ambiguity, providing light guidance to L2s on shared work
* **Senior:** Team Lead responsible for managing a portfolio of projects that contribute to major technical initiatives.
* **Staff** : Impact at the organizational level. Responsible for leading multiple teams or multiple broad initiatives simultaneously, ensuring that high-level technical goals are met across the entire organization.
**Benefits**
* Top-of-market compensation (salary + equity)
* Flexible PTO
* Hybrid in-office (min. 3 days per week)
* Comprehensive health benefits
* 401(k) matching
* Inspiring, brilliant, mission-driven teammates
**Hiring Flow**
* Intro call - your background & our mission alignment
* Technical deep-dives - pseudo-coding exercise and systems design (not Leetcode)
* Culture interview in person in NYC
* References
* Offer
**Interview Logistics Notice**
As part of our hiring process, selected candidates will participate in an in-
person interview. Candidates located near one of our talent hubs—San
Francisco, New York, Austin, or Chicago—will be scheduled to meet with team
members in those locations. For candidates residing outside these areas, we
will arrange travel to a hub for the interview. Travel accommodation will be
provided as needed. We are committed to providing equal employment
opportunities and ensuring a fair and inclusive experience for all applicants.
For this US-based position, the base pay range is $140,000.00-$300,000 per
year. Individual pay is determined by role, level, location, job-related
skills, experience, and relevant education or training.
This job is eligible to participate in our annual bonus plan.
The healthcare system is always evolving — and it’s up to us to use our shared
expertise to find new solutions that can keep up. On our growing team you’ll
find the opportunity to constantly learn, collaborate across groups, and
explore new paths for your career.
Our associates are given the chance to contribute, think boldly, and create
meaningful work that makes a difference in the communities we serve around the
world. We go beyond expectations in everything we do. Not only does that drive
customer success and improve patient care, but that same enthusiasm is applied
to giving back to the community and taking care of our team — including
offering a [_competitive benefits package._](http://go.r1rcm.com/benefits)
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal
employment opportunity. The Company’s employment practices , including those
regarding recruitment, hiring, assignment, promotion, compensation, benefits,
training, discipline, and termination shall not be based on any person’s age,
color, national origin, citizenship status, physical or mental disability,
medical condition, race, religion, creed, gender, sex, sexual orientation,
gender identity and/or expression, genetic information, marital status, status
with regard to public assistance, veteran status or any other characteristic
protected by federal, state or local law. Furthermore, the Company is
dedicated to providing a workplace free from harassment based on any of the
foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete
any part of the job application process, please contact us at 312-496-7709 for
assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about
their privacy rights [_California
Consent_](https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf)
To learn more, visit: [_R1RCM.com_](http://R1RCM.com)
Visit us on [_Facebook_](https://www.facebook.com/R1RCM)
The healthcare system is always evolving — and it’s up to us to use our shared
expertise to find new solutions that can keep up. On our growing team you’ll
find the opportunity to constantly learn, collaborate across groups, and
explore new paths for your career.
Our associates are given the chance to contribute, think boldly, and create
meaningful work that makes a difference in the communities we serve around the
world. We go beyond expectations in everything we do. Not only does that drive
customer success and improve patient care, but that same enthusiasm is applied
to giving back to the community and taking care of our team — including
offering a [_competitive benefits package._](http://go.r1rcm.com/benefits)
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal
employment opportunity. The Company’s employment practices , including those
regarding recruitment, hiring, assignment, promotion, compensation, benefits,
training, discipline, and termination shall not be based on any person’s age,
color, national origin, citizenship status, physical or mental disability,
medical condition, race, religion, creed, gender, sex, sexual orientation,
gender identity and/or expression, genetic information, marital status, status
with regard to public assistance, veteran status or any other characteristic
protected by federal, state or local law. Furthermore, the Company is
dedicated to providing a workplace free from harassment based on any of the
foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete
any part of the job application process, please contact us at 312-496-7709 for
assistance.
**CA PRIVACY NOTICE:** California resident job applicants can learn more about
their privacy rights [_California
Consent_](https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf)
**For applicants outside of California:** Please review our policy - [R1 Non-
Disclosure Consent](https://www.r1rcm.com/privacy-policy/)
To learn more, visit: [_R1RCM.com_](http://R1RCM.com)
Visit us on [_Facebook_](https://www.facebook.com/R1RCM)