IV.AI is looking for a Technical Lead for its Commercial team to help support
their growing list of enterprise clients with their on-going technical and
data science needs. The role will be reporting directly to the CTO and will
collaborate closely with the Commercial Operations team to help clients
achieve their technical and data science goals. The role is a mix of Software
Engineering, Data Science, Machine Learning and client management. We're a
distributed team that works collaboratively across the globe.
Timezone: PST
_Salary range: $150,000 to $200,000_
**Responsibilities**
* Work directly with CEO and Commercial Operations to identify complexity and resource requirements for client needs
* Crafting and strategizing technical approaches based on proven structures for existing and prospective clients
* Understand the needs and work directly and/or manage other full-stack engineers, AI engineers, and data scientists on client-focused builds to achieve strategic objectives
* Grow strong customer relationships, especially with key customer stakeholders and partners
* Write clean and concise code that can easily be collaborated on by other team members
* Assist customers’ technical requests and take care of any technical issues
* Always strive to provide exceptional customer experience
* Make sure all deliverables arrive in good order, on time, and fulfill customers’ requirements
* Communicate the progress to both internal and external stakeholders
* Collaborate with our team to achieve sustainable growth
**Requirements**
Great engineers come from different backgrounds: some are educated and some
are self-taught. We’re a team of engineers that embodies this: so we’re not
necessarily looking for a CS Masters or a Ph.D.… what we are looking for is
someone who cares about shipping to clients, is creative in their outlook to
solving problems, and also considers the details. If you have the following
experience, then we’d love to hear from you:
* 5+ years experience in Software Engineering/Data Science/Machine Learning
**Preferred Experience**
* A proven track record of writing software in Python
* Some experience with scikit-learn, Tensorflow, Pytorch, etc
* Some experience with Typescript and a reasonable understanding web applications
* Some experience with data integration, pipeline auditing, and recommendation engines
* Experience in managing multiple stakeholders and context switching to different partner requirements
* A listener who is customer-oriented and attentive to their needs
* Critical thinker and problem-solving skills and a team player
* Good time-management skills
* Great interpersonal and communication skills
**Bonus Experience**
* Data modeling experience
* Examples of shipping production-level code
* Go/Scala/TypeScript experience
**Benefits**
We are…
IV.AI is the world's leading language processing AI platform. We have grown
fast, but aim to retain our scrappy nature that enabled us to build big AI
models that outperform the industry standards. There are many companies right
now that talk about the potential impact of AI while we hustle hard and have
actually proven the benefits repeatedly.
### Helpful
We help people become smarter by using AI or data generated by AI models - the
increased human intelligence is driven via a polished AI product that makes
sense of noisy social media data, documents, web data, podcasts, internal or
external communications. IV.AI takes problems that were previously too complex
to manage because of the scope of the research and tracking needed to solve
them and makes them easy to solve via high-quality data, easy to use tools and
experienced, helpful teams.
### Inclusive
Our inclusive culture values people regardless of their background, education
or upbringing. In order to train machines to act appropriately, we need
builders and contributors who are representative of the entire population. AI
is only as good as the teams working on it and the training they receive. AI
is incredibly powerful and human bias in the training process can be equally
harmful to the world if the technology is not being managed by teams of people
who are diverse and considerate.
### Hardworking
IV.AI loves building technology which has resulted in a scalable AI platform
with 100s of solutions for Fortune 500 companies including Sony, Walmart,
Toyota, Netflix, Time Warner, Fox, Capital One, Estée Lauder, to name a few.
### Professional
Being professional and respectful of clients and coworkers is of the utmost
importance. We work with blue-chip clients and with very sensitive data that
requires care and diligence via our focussed security systems and protocols.
### Collaborative
Our employees are constantly problem-solving and assessing their own output to
maximise delivery. It’s important that our team is always looking for the best
way of addressing problems so we can manage customer expectations.