**About Teleskope**
Teleskope is redefining data security for the AI era with the only dedicated
platform that combines precise visibility with automated remediation.
Teleskope continuously scans, catalogs and classifies data in-motion and at-
rest while automating policy-based actions, helping organizations proactively
manage data sprawl while securely enabling AI adoption.
Fresh off our $25 million Series A round, Teleskope is entering a high-growth
phase backed by top-tier investors and exceptional product-market fit.
**About the role**
We are seeking a Forward Deployed Engineer who will be the technical face of
Teleskope to our customers. You’ll operate across pre- and post-sales, sit
between Go-to-Market and Engineering, support technical needs of customers in
pilot, and serve as the dedicated technical resource for a large cohort of
active subscription customers. The role requires hands-on engineering: writing
bespoke integrations/automations, fixing customer-specific issues, and
delivering production-ready technical solutions while building and maintaining
strong relationships with our customers.
**What you’ll do**
* Serve as the dedicated technical resource for a book of customer accounts, supporting core platform functionality as well as ancillary product needs to ensure an exceptional and consistent customer experience.
* Work alongside Technical Account Managers to ensure success from conversion all the way through to renewal.
* Collaborate with Product, Engineering, and Forward-Deployed SREs to ensure timely and accurate technical delivery.
* Diagnose, triage, and implement fixes for customer-specific bugs; author reproducible fixes, tests, and PRs or produce clear remediation documentation when immediate code changes aren’t appropriate.
* Build custom product features to address high-impact customer requests. Most of these will make it to the core product.
* Support technically complex use cases by developing scripts, automation, custom integrations, and reports.
* Conduct architecture reviews, technical deep dives, enablement sessions, and solution reviews for a range of personas — from individual contributors to senior security and engineering leadership.
* Help drive the product roadmap by bringing the voice of the customer into planning meetings, prioritizing issues, and championing high-value feature requests to the Product team.
* Produce clear technical documentation, runbooks, and handoffs for customers and internal teams.
**About you**
* 2+ years supporting enterprise customers in a hands-on technical role (Customer Engineer, Software Engineer, Technical Consultant, Technical Account Manager, or similar)
* Strong scripting and programming skills (e.g., Python, Bash; experience with Golang/TypeScript is a plus)
* Experience with cloud technologies and deployment tooling (AWS/GCP/Azure, Terraform, Kubernetes, Docker, CI/CD)
* Bias for action and speed – you move fast, find creative solutions and aren’t afraid to disrupt the status quo
* Proficiency using AI coding tools such as Claude, Cursor and/or Codex
* Excellent communication skills and a consultative mindset — able to explain technical tradeoffs to both engineers and functional stakeholders.
* BS/BA in Computer Science or equivalent experience.
* Must be based in NYC (we work hybrid).
**What you 'll get**
* An opportunity to join an early-stage startup in one of today’s fastest-growing markets.
* A chance to bridge your technical skills with business impact and direct customer exposure.
* Room to learn, grow, and rapidly advance in your career as part of a growing team.
* A beautiful office in NYC’s Financial District, with breakfast and snacks provided daily, and weekly catered lunch.
* Flexible vacation and work-from-home days.
* Competitive salary and meaningful equity.
* Health, vision, dental, 401k and more benefits, heavily subsidized by Teleskope.